Last updated: 2026-09-05 · In case of discrepancy the Turkish version prevails.
Provided under arts. 5-7 of the Distance Contracts Regulation before any payment obligation arises and confirmed with a separate checkbox; a copy is sent by e-mail.
FIZIB – trade name, MERSİS, address, e-mail and KEP details are on the Legal Notice page. Support: destek@fizib.co.
Prices are shown at checkout including 20% VAT; there are no additional or delivery charges. The price valid is the one at the time of the order. Payment is by card on the payment institution's page.
Immediately after payment confirmation; at the latest within 24 hours.
Because the service is performed instantly in electronic form, no right of withdrawal applies under art. 15/1-(ğ) and (h) of the Regulation; this is confirmed before payment with a separate checkbox. If generation has not started, the 14-day right of withdrawal applies; refunds are made within 14 days to the original payment method.
Outputs that cannot be generated due to technical failure are refunded; defective-service rights are reserved. The voluntary satisfaction policy is described in the Cancellation & Refund Policy.
PDF (print from the browser) and PPTX (compatible with PowerPoint 2016+, Google Slides and Keynote). Outputs are bound to the account.
destek@fizib.co; Consumer Arbitration Committees and the Consumer Court at the consumer's place of residence.
The contract text is e-mailed after payment and remains accessible from the account for 3 years. The Turkish text prevails.